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Terms Of Use
GENERAL
  1. These terms and conditions ("Terms") govern your access to and/or use of our onedash.com website and our mobile application, [OneDash],including the services (e.g. hosting), tools (e.g. video tools and interactive communication tools) and other content (e.g. data analytics and reports) made available on or through our website and our mobile application (collectively, our “platforms”). If you do not accept any of these Terms, please do not download or use our platforms. Your access to and/or use of our platforms shall be deemed to be an acceptance of these Terms.
  2. In these Terms, "we", "us" or "our" refers to Vexpro Technologies Pte Ltd. "You" and "your" refers to any person who accesses and/or uses our platforms, including any person who has registered for an account on our platforms.
  3. We may revise these Terms from time to time. Any change will take effect upon being uploaded on the Website and notified to you. Your continued access to and/or use of our platforms indicate your acceptance of the revised Terms. It is your responsibility to check for the latest version of these Terms.
  4. We may modify or discontinue any information, features, services or tools that form part of our platforms at any time, without notice to you, and without liability. We may also, in our discretion, cease to operate our platforms at any time, but will give you advance notice of such intention.
  5. We may, but are not obliged to, update, make changes, enhancements and modifications to and/or perform maintenance and other services on our platforms from time to time.
  6. These Terms apply to any updates or upgrades provided by us that replace and/or supplement any part of our platforms, unless such updates or upgrades are accompanied by separate terms in which case those separate terms shall apply.
  7. We may from time to time publish additional guidelines, rules, instructions and conditions applicable to your use of our platforms. You agree to comply with these additional guidelines, rules, instructions and conditions, which are incorporated by reference into these Terms.
  8. These Terms only govern our provision and your use of our platforms. Other transactions and activities that you may have with us may be subject to separate or additional terms and conditions that we may notify to you and which you have to accept in order to enter into these transactions or perform these activities.
ACCOUNT REGISTRATION
  1. You are required to apply and register for an account with us before you are entitled to access and/or use certain features of our platforms.
  2. In registering for an account, you represent and warrant that: (a) all registration information provided by you is true, accurate, current and complete to the best of your knowledge and belief; (b) you will promptly update us of any change to your registration details; and (c) you are at least eighteen (18) years of age and have the requisite mental and legal capacity in accordance with the applicable laws of Singapore to enter into these Terms and access and/or use our platforms.
  3. We reserve the right to reject your application for, suspend your access to and/or use of, or terminate your account.
  4. When registering for an account, you may be required to provide us with personal information (such as your name, email address, credit card details etc.) in accordance with instructions given through our platforms. You represent and warrant that all information that you provide to us is accurate, true and complete. We may, if required or in accordance with applicable laws, check and verify the information you have provided to us. You agree to cooperate and extend to us any assistance that we may require for such checks and verifications.
  5. Upon successful registration of your account, you, as the account holder: (a) agree to keep your sign in details (including the name, email address, and/or social media account used to sign in) and password confidential; and (b) shall notify us immediately if you have any reason to believe that the security of your account has been compromised.
  6. Your account is personal to you (or your organisation) and you may not share your account with any other person. As the account holder, you are solely responsible for any and all activities which occur under or in connection with your account. We are entitled to treat all activities that occur under or in connection with your account as having been conducted with your knowledge and authority. Where you have (in breach of these Terms) allowed any other person to use your account, or have negligently or otherwise made your password and/or sign in details available to any other person, you agree that you are fully responsible for: (a) controlling such person(s)’ access to and/or use of our platforms; and (b) such person(s)’ online conduct, actions and use of our platforms.
  7. You acknowledge and agree that we may access your account and its contents for purposes including but not limited to, (a) verifying or ensuring your compliance with these Terms; (b) identifying or resolving technical problems; or (c) responding to complaints, without prior notice to you.
YOUR CUSTOMERS AND E-COMMERCE SERVICE PROVIDER(S)
  1. You acknowledge and agree that our platforms may provide features and services that may facilitate the transactions and activities between, you, your customers, and/or your e-commerce service provider(s) (including integration of our platforms with those of your e-commerce service provider(s)), but all such transactions and activities are between you, your customers, and/or your e-commerce service provider(s). Accordingly: (a) you are solely responsible for fulfilling such transactions and activities with your customers and/or your e-commerce service provider(s) according to such terms you may have agreed with them; (b) we are not a party to and are not bound by any oral or written agreement (including for any sale and purchase of any product) entered into between you and your customers or your e-commerce service provider(s), and we disclaim all responsibility and liability for any transactions and activities between you, your customers and/or your e-commerce service provider(s), whether or not such transactions and activities have been facilitated by us or conducted on or through our platforms; and (c) you have no authority to (and shall not) make any statements, representations or claims nor give any warranties or enter into any binding commitments on our behalf.
YOUR CONTENT
  1. Our platforms may provide features and services (including tools) that may facilitateyour creation or development of content (such as photos, images, videos, graphics, written content, audio files, code, information, or data) (“your Content”), and/or allow you to upload, store, display, post, stream, distribute, transmit and/or exhibit your Content in connection with or through your use of our platforms. You are solely responsible for your Content and will ensure that: (a) your Content complies with all applicable codes, regulations and laws, and do not infringe upon the intellectual property rights, including but not limited to trade mark, patent, copyright, trade secrets, confidential information or other proprietor right, of any third party; and (b) you have obtained all necessary licences, rights, title and authorisations to enable you to create, develop, upload, store, display, post, stream, distribute, transmit and/or exhibit your Content.
  2. While we do not actively curate, monitor or review your Content, we reserve the right to at any time, remove or take down your Content from our platforms without prior notice and without liability to you, in the event that: (a) you are in contravention of these Terms; and/or (b) we determine that your Content is (i) defamatory, obscene, threatening, malicious, incites hatred or contains any other objectionable material; (ii) infringes intellectual property or any other proprietary rights, or rights of confidentiality; or (iii) illegal.
  3. You retain all rights and ownership to your Content. For the purposes of facilitating your use of our platforms in connection with your Content, you agree to grant us a nonexclusive, worldwide, royalty-free, sublicensable, and transferrable license to use, reproduce, publicly display, distribute, modify, publicly perform, and translate your Content.
SUBSCRIPTION, COMMISSIONS AND FEES
  1. Certain features, tools or services on our platforms are only available if you have an active paid subscription with us for such features, tools or services. Information on our current paid subscription plans, the subscription fees, and the features, tools or services that may be accessible with such plans, may be found on our platforms. We may change these plans and fees from time to time. The changes will take effect when notified to you through our platforms; provided that if you have an active paid subscription, any changes in our subscription fees will only take effect from your next billing cycle.
  2. You will pay the subscription fees corresponding to your selected subscription plan, in accordance with the payment method and process that you have selected on our platforms. You will provide us with valid payment details (e.g. credit card information) corresponding to your selected payment method. Upon provision of your payment details, you authorise us to charge the fees for your selected subscription plan to you. Any taxes or transaction fees arising in connection with your select payment method shall be borne by you, and may be charged together with the subscription fees.
  3. Your subscription commences only when we receive payment of the applicable subscription fees. Your subscription will renew automatically, at intervals corresponding to your selected subscription plan, until your subscription is cancelled. You will be billed for the applicable subscription fees according to such intervals.
  4. You may cancel your subscription plan at any time via our platforms. You will receive a pro- rated credit corresponding to the unused period of subscription, which credit may be applied towards your new subscription plan or your payment for other services we provide.
  5. We may at any time terminate or suspend your subscription if we have not received payment of the applicable subscription fees. In the event that we terminate your subscription without cause, you may seek from us a refund of your subscription fees, pro-rated with respect to the unused period of subscription. Except as provided above, to the maximum extent permitted by applicable law, all subscription fees paid are non-refundable.
  6. In addition to the subscription fees, we may also impose other charges, fees and commissions for certain features, tools or services on our platforms. Information on the current charges, fees and commissions may be found on our platforms. You will pay such charges, fees and commissions in accordance with the payment method and process indicated on our platforms, including through the deduction of such charges, fees and commissions from payments due to you (from your customers or through your e-commerce service providers(s)).
DATA ANALYTICS
  1. We collect and analyse (non-personal) data associated with your access to and/or use of our platforms, including the display, streaming, distribution, transmission and/or exhibition of your Content through our platforms. All such data (including our analysis and any reports which may be generated from such analysis) is proprietary to us and constitutes our intellectual property.
  2. Our platforms may provide features and services to make available to you selected reports (generated through our data analytics) and in such form, or format as we may determine in our discretion. You are solely responsible for your reliance on and use of such data, and we disclaim all responsibility and liability for any loss or damage that you may suffer on account of your reliance on or use of such data.
ACCESSING OUR PLATFORMS
  1. We reserve the right at our sole discretion to refuse access to and/or use of our platforms by any person at any time without having to give any reason or any prior notice.
  2. Your access to and/or use of our platforms may be interrupted, suspended or restricted when we provide any maintenance, support or other services in relation to our platforms.
  3. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, personal, revocable and non-transferable, licence and right to access and/or use our platforms in accordance with and only as permitted by these Terms. This licence does not transfer any title in our platforms to you. We retain all rights in our platforms and reserve all rights not expressly granted to you. You will not, and will not permit, any other party to reproduce, copy, modify, create derivative works from, reverse engineer, disassemble, decompile, or otherwise attempt to derive any source code, sell, offer for sale, use (except as authorised by us), assign, sub- license or otherwise exploit our platforms.
  4. You represent and warrant that you will: (a) provide us with all necessary information as may be required by us in order to provide you with our platforms; (b) comply with all applicable laws and regulations with respect to your activities in connection with our platforms; and (c) comply with all applicable security or encryption standards, rules, procedures and guidelines we may issue in respect of our platforms.
  5. You acknowledge and agree that for our platforms to function, it may require a compatible device (including a mobile or computing device), appropriate third party software (such as browsers), and also connectivity to the internet. You are solely responsible for obtaining such device(s), software and the necessary connectivity services to access and/or use our platforms. We assume no responsibility for such devices, software and services, or for any functionality of our platforms which are dependent on them to operate.
  6. You will not, and will not permit any other party to: (a) use our platforms in connection with any defamatory, obscene, threatening, malicious or otherwise objectionable purpose or material, or any other purpose or material in violation of any statute, rule or regulation in any jurisdiction to which you are subject; (b) use our platforms in any way that violates or infringes the right of a third party, including, without limitation, contractual, moral, or privacy rights; (c) interfere or attempt to interfere with our platforms including, "flooding" of networks, deliberate attempts to overload a service, attempts to "crash" us and taking any action that imposes an unreasonable or disproportionately large load on our platforms or the associated infrastructure; (d) circumvent, or attempt to circumvent, user authentication or security measures ("cracking") of our platforms or any of the accounts of any person, including, accessing data and/or information not intended for you, logging into an account you are not expressly authorised to access or in a manner which is not authorised by us; (e) use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, "scrape," "data mine", "crawl" or in any way gather our platforms or reproduce or circumvent the navigational structure or presentation ofour platforms; (f) develop, distribute or sell any software or other functionality capable of launching, being launched from or otherwise integrated with our platforms; and (g) remove, alter or obscure any copyright notice or any other proprietary notice that appears on or in our platforms.
  7. Unless with our authorisation, caching or framing of, or linking to our platforms is strictly prohibited.
  8. We may place advertisements in different locations within our platforms and at different points during your use of our platforms. These locations and points may change from time to time.
SECURITY AND RISKS
  1. Our platforms may contain links to other websites, applications, or other locations, including websites and platforms operated by your selected e-commerce service provider(s) that are not operated or maintained by us. These links are provided for your convenience and we do not, in any circumstances, approve, endorse or accept any responsibility for these locations. We have no control over, and assume no responsibility for the content, privacy policies or practices of these locations. In addition, we will not and cannot censor or edit the content of any of these locations. Therefore, your access to and/or use of these locations are entirely at your own risk.
  2. Where appropriate, we use available technology to protect the security of transactions and communications made through our platforms. We also rely on our service providers, including our cloud service provider, Amazon Web Services, to provide the necessary data and cybersecurity services for our platforms. Notwithstanding, you acknowledge and agree that there are inherent risks (including risks related to security, authenticity, integrity and confidentiality) in electronic communications, messaging and conducting transactions over electronic networks, including interference or interception by third parties. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAWS, WE DISCLAIM LIABILITY FOR THE SECURITY, AUTHENTICITY, INTEGRITY OR CONFIDENTIALITY OF ANY TRANSACTIONS AND OTHER COMMUNICATIONS MADE THROUGH OUR PLATFORMS.
INTELLECTUAL PROPERTY RIGHTS
  1. We (and our licensors) remain the sole owner of all intellectual property and other proprietary right, title, and interest in or arising out of our platforms, including all text, graphics, audio files, videos, photographs, images, music, source code, html code, interactive features, software and documents. We expressly reserve to ourselves all rights to our platforms not expressly granted under these Terms.
  2. In providing us with any feedback, ideas, suggestions, proposals, or bug or crash reports(“Feedback”), you agree to grant us a non-exclusive, irrevocable, perpetual, worldwide, royalty- free, sub-licensable, and transferable license to make, use, sell, have made, offer to sell, import, export, reproduce, publicly display, distribute, modify, and publicly perform the Feedback.
ASSISTANCE AND CONTACTING US
  1. We may, but are not obligated to, provide any maintenance, support, training or other services in relation to our platforms, including providing any telephone assistance, documentation, error corrections, updates, upgrades, bug fixes, patches, and/or enhancements. However, if we do provide any updates, upgrade, bug fixes and/or patches, and/or enhancements in respect of our platforms, you shall install them and keep your installation of our platforms updated to the most recent release or version made available by us.
  2. Notwithstanding and without prejudice to the paragraph above, you may contact usat [help@onedash.com] for support on our platforms. We will use reasonable efforts to address your queries, but do not warrant that your queries will be responded to within any time frame and/or satisfactorily answered. We may, in our sole discretion, provide training in relation to our platforms and we reserve the rights to impose charges for the provision of any such training to you.
DISCLAIMERS AND LIMITATIONS
  1. OUR PLATFORMS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITH NO WARRANTIES WHATSOEVER. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAWS, WE MAKE NO GUARANTEE, REPRESENTATION OR WARRANTY: (A) REGARDING TIMELINESS, RELIABILITY, ACCURACY, COMPLETENESS, ACCESSIBILITY, QUALITY, FITNESS FOR A PARTICULAR PURPOSE, QUANTITY OF CONTENT, FREQUENCY OF UPDATES, OPERATION, EFFECTIVENESS, OR USEFULNESS OF OUR PLATFORMS; (B) THAT OUR PLATFORMS WILL BE CONTINUOUSLY AVAILABLE OR UNINTERRUPTED IN OPERATION; (C) THAT OUR PLATFORMS WILL NOT INFRINGE THE INTELLECTUAL PROPERTY OR OTHER PROPRIETARY RIGHTS OF ANY THIRD PARTY; (D) THAT OUR PLATFORMS WILL BE ERROR-FREE, UNHACKABLE, UNCOMPROMISABLE AND/OR FREE OF ANY DATA BREACH OR UNAUTHORISED ACCESS (INADVERTENTLY OR INTENTIONALLY THROUGH INTERFERENCE OR INTERCEPTION BY THIRD PARTIES); (E) THAT OUR PLATFORMS WILL BE FREE OF INFECTION BY VIRUSES, BUGS, TROJANS, MALWARE, OR OTHER HARMFUL CODES, SOFTWARE, OR COMPONENTS OF BUGS; AND (F) THAT OUR PLATFORMS WILL OPERATE OR FUNCTION PROPERLY ON YOUR DEVICES OR OPERATING SYSTEMS, OR WILL NOT CAUSE ANY DAMAGE TO YOUR DEVICES OR OPERATING SYSTEMS.
  2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ANY AND ALL LIABILITY FOR ANY LOSS, DAMAGE, EXPENSE OR COSTS: (A) THAT YOU MAY INCUR AS A RESULT OF YOUR USING OR RELYING ON ANY DATA, CONCLUSION, STATEMENT, OPINION, REPRESENTATION OR INFORMATION ON OUR PLATFORMS; (B) THAT YOU MAY INCUR AS A RESULT OF YOUR DEALING WITH A THIRD PARTY (INCLUDING YOUR CUSTOMERS AND YOUR E-COMMERCE SERVICE PROVIDER) THROUGH OR IN CONNECTION WITH OUR PLATFORMS; (C) RESULTING FROM ANY DELAY IN OPERATION OR TRANSMISSION, COMMUNICATION FAILURE, INTERNET ACCESS DIFFICULTIES OR MALFUNCTION OF EQUIPMENT OR SOFTWARE; AND (D) ARISING OUT OF OR IN CONNECTION WITH ANY UNAUTHORISED ACCESS TO YOUR ACCOUNT;
  3. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) WE WILL NOT BE LIABLE, IN ANY CIRCUMSTANCES OR LEGAL THEORIES WHATSOEVER, FOR ANY LOSS OF DATA, BUSINESS, PROFITS OR GOODWILL, LOSS OF USE, INTERRUPTION OF BUSINESS, OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER, EVEN IF WE ARE AWARE OF THE RISK OF SUCH DAMAGES, THAT RESULT IN ANY WAY FROM YOUR ACCESS TO, USE OF, OR RELIANCE ON OUR PLATFORMS; (B) OUR SOLE OBLIGATION IN THE EVENT OF INTERRUPTION TO THE ACCESS TO AND/OR USE OF OUR PLATFORMS SHALL BE TO USE ALL REASONABLE ENDEAVOURS TO RESTORE ACCESS AND/OR USE AS SOON AS REASONABLY PRACTICABLE; (C) YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY ISSUES (TECHNICAL OR OTHERWISE) WITH OUR PLATFORMS, OR ANY BREACH OF THESE TERMS BY US, SHALL BE TO UNINSTALL AND/OR STOP USING OUR PLATFORMS; AND (D) IF NOTWITHSTANDING THE FOREGOING, WE ARE LIABLE TO YOU, OUR AGGREGATE LIABILITY TO YOU, REGARDLESS OF THE CAUSE OF ACTION, SHALL NOT, IN ANY EVENT OR FOR ANY REASON, EXCEED THE SUBSCRIPTION FEES PAID BY YOU TO US IN THE [SIX (6)] MONTH PERIOD PRECEDING THE INCIDENT GIVING RISE TO YOUR CLAIM AGAINST US.
INDEMNITY
  1. You agree to indemnify us and our officers, directors, shareholders,employees, agents and sub-contractors and licensors (collectively known as the "Indemnitees") in respect of any and all claims, demands, actions, proceedings, liabilities (whether civil or criminal), damages, losses, costs and expenses (including legal costs on an indemnity basis) which may be suffered or incurred by the Indemnitees or asserted against the Indemnitees by any person in respect of: (a) any access to and/or use of our platforms by you other than in accordance with these Terms; (b) your Content; (c) any breach of these Terms by you; (d) our reliance on information, data or records provided by you; (e) any claim or dispute in connection with your customers or your e- commerce service provider(s); and/or (f) the occurrence of any event due to your act, omission or default which compromises the security or integrity of our platforms.
PRIVACY
  1. Any personal data or information which you provide to us is subject to our Privacy Policy, which is incorporated by reference into these Terms.
  2. We may provide you with (and you consent to receiving) notifications relating to your access to and/or use of our platforms.
  3. You agree to us collecting and using: (a)cookies and technologies to store and track information such as your frequency of use, user profile and online preferences, to assist us in analysing your usage of our platforms and to improve your experience with us. You may disable such cookies and technologies but this may affect your access to and/or use of our platforms. For more information on how we use cookies and other technologies in our platforms, please see our Privacy Policy; and (b) your device's technical data and associated information, including technical information about your device, system, software, device functionality and device specifications. The collected technical data may from time to time be used to facilitate the provision and improvement of our platforms, software updates, product support and other services associated with our platforms.
  4. If in connection with your access to and/or use of our platforms, you provide us with any personal data for our processing, you agree that we are your data intermediary and that you will ensure that you have obtained all the requisite consents for our processing of such personal data in accordance with all applicable data privacy and protection laws.
TERMINATION
  1. We reserve the right to terminate your access to and/or use of our platforms or your account on our platforms, your subscriptions and/or any licence or right that we grant to you, without liability to you: (a) without cause, by making reasonable effort to notify you at least fourteen (14) days’ prior to termination via the email address you provide to us with instructions on how to retrieve your Content; (b) immediately without prior notice, if (i) you are in breach, or will be in breach, of any of these Terms; (ii) you fail to make timely payment of any applicable fees; (iii) you have used or are using our platforms for any illegal or impermissible purpose or activity including any activity which may expose or potentially expose us to civil or criminal liability or public ridicule; (iv) we determine that your account is inactive; (v) we deem fit to do so for security reasons or to protect our interests or the interests of other users (including your customers) of our platforms; and/or (vi) we are required to do so in compliance with any applicable law.
  2. Upon termination, we may suspend or terminate (as applicable) your right to access and/or use our platforms, including your Content. You may request for a copy of your Content within[fourteen (14)] days of termination and we will supply you with a copy upon your payment of any applicable fees. Any of your Content not requested for after [fourteen (14)] days from termination may be deleted by us and may no longer be recoverable or retrievable.
FORCE MAJEURE
  1. Without prejudice to the applicability and effect of the clauses above disclaiming or limiting liability, we will be excused from any delay or failure to perform any obligation arising under or in connection with these Terms if such delay or failure results, directly or indirectly, from any act of nature or circumstance or cause beyond our reasonable control including, but not limited to, any Act of God, fire, flood, explosion, lightning, windstorm, earthquake, epidemic, disease outbreak, extraordinarily severe weather conditions, failure of machinery or equipment, shortage of materials, discontinuation of power supply, court order, legislation or governmental interference, radioactive, chemical or biological contamination, civil commotion, riot or armed conflict, war, civil war (whether declared or undeclared), acts of terrorism, strike, labour disturbances, transportation difficulties or labour shortages ("Force Majeure Events").
MISCELLANEOUS
  1. These Terms set out the entire agreement between us and you on your access to and/or use of our platforms. The headings used in these Terms are included for convenience only and will not limit or otherwise affect the provisions herein. Any amendment of these Terms, if sought by you, shall not be effective unless it is made in writing and signed by our duly authorised representative. Other than the Indemnitees who may enforce the applicable provisions of these Terms, no third party shall have any right to enforce these Terms under the Contracts (Rights of Third Parties) Act (Cap.53B) or any other theory of law. If any provision in these Terms is invalid or unenforceable under applicable law, that provision shall be enforced to the maximum extent possible, and the remaining provisions will continue in full force and effect Any failure by us to insist upon strict compliance with any provision in these Terms shall not be construed as a waiver with regard to any subsequent failure to comply with such provision. The rights and remedies under these Terms are cumulative and not exclusive of any other right or remedy provided by law or equity.
GOVERNING LAW AND DISPUTE RESOLUTION
  1. These Terms shall be governed by and construed in accordance with thelaws of the Republic of Singapore. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one arbitrator, and the language of the arbitration shall be English. For the avoidance of doubt, nothing in this clause shall prevent any person from seeking urgent equitable relief before any appropriate court.
Privacy Policy
1. GENERAL
  • We, Vexpro Technologies Pte Ltd., are committed to safeguarding your privacy. We treat all personal data provided by you in strict confidence, and will only use your personal data in the manner set out in this Privacy Policy. This Privacy Policy applies to all personal data that you provide to us and the personal data we hold about you.
  • This Privacy Policy describes how we may collect, use, disclose, process and manage your personal data when you:
    1. access or use our onedash.com  website (“Website”), our mobile applications related to the Website, including OneDash Pro and OneDash and our services relating to the Website (our “platforms”); and/or
    2. provide us with your personal data, regardless of the medium through which such personal data is provided.
  • By providing us with your personal data, accessing or using our platforms, or contacting, interacting or transacting with us, you consent to our collection, use and disclosure (including transfer) of your personal data in accordance with this Privacy Policy. Please DO NOT provide any personal data to us if you do not accept this Privacy Policy.
  • Information provided by organisations to us for business purposes is not considered as personal data. This Privacy Policy does not apply to business contact information.
  • This Privacy Policy supplements but does not supersede or replace any other consents you may have provided to us, or any other agreements or arrangements that you may have with us, in respect of your personal data.
2. AMENDMENT TO THIS PRIVACY POLICY
  • We may amend this Privacy Policy from time to time without notice to you. The updated Privacy Policy will supersede earlier versions and will apply to personal data provided to us previously. The updated Privacy Policy will be made available upon request from us and on our platforms, including our Website. If you do not accept any amendment to the Privacy Policy, please contact our Data Protection Officer (see paragraph 11 below).
3. PERSONAL DATA
  • What is personal data? “Personal data” is data that can be used to identify a natural person. The personal data we may collect from you depends on the purposes for which we will be using the personal data and what you have chosen to provide, and may include:
    1. contact information (e.g. name, mailing or email address, fax and telephone number);
    2. NRIC, passport or other identification number;
    3. date of birth;
    4. photograph;
    5. video image;
    6. financial information such as credit card details;
    7. IP address;
    8. geo-location data;
    9. shopping preferences;
    10. transactional information based on your activities on our platforms;
    11. personal data of family members;
    12. education background;
    13. employment history;
    14. references; and
    15. any other information relating to any individuals which you have provided us in any form(s) you may have submitted to us, or via other forms of interaction with you.
  • Voluntary provision of personal data.  Your provision of personal data to us is voluntary and you have the right to withdraw your consent for us to use your personal data at any time by contacting us. Your withdrawal will take effect after your request is processed. However, if you choose not to provide us with the personal data we require or if you withdraw your consent to our use and/or disclosure of your personal data for these purposes, it may not be possible for us to contact you, or to fulfil the purposes for which we require the personal data, including processing your transactions or providing you with products or services which you need from us.
  • Providing personal data belonging to others. If you provide us with the personal data of anyone other than yourself, you warrant that you have informed him/her of the purposes for which we are collecting his/her personal data and that he/she has consented to your disclosure of his/her personal data to us for those purposes. You agree to indemnify and hold us harmless from and against any and all claims by such individuals relating to our collection, use and disclosure of such personal data in accordance with the terms of this Privacy Policy.
  • Accuracy and completeness of personal data. You must ensure that all personal data that you provide is true, accurate and complete, and to inform us of any changes to any such personal data.
  • Minors. If you are a child, minor or not of legal age, please inform and seek the consent of your parent or guardian, before you provide your personal data to us. If you are a parent or guardian and you have reason to believe your child or ward has provided us with their personal data without your consent, please contact us to request for erasure of their personal data.
4. COLLECTION OF PERSONAL DATA
  • Personal data you provide. Generally, we may collect your personal data when:
    1. you register for a user account with us in order to access and use our platforms;
    2. you use our platforms and services, or express interest in doing so;
    3. you enter information on our platforms;
    4. you transact with us;
    5. you attend our events;
    6. you participate in competitions, contests or games organised by us;
    7. you contact us or interact with our employees through various communication channels, for example, through social media platforms, face-to- face meetings, telephone calls, emails, fax and letters;
    8. you request that we contact you or request to be included in an email or our mailing list;
    9. you respond to our request for additional personal data in connection with your relationship with us, for example, if you are a user of our platforms, or if you are involved in providing any service, content, or material through our platforms;
    10. your images are captured via CCTV cameras while you are within our premises;
    11. your images are captured via photographs or videos taken by us or our representatives when you attend events organised by us;
    12. you submit an employment application or when you provide documents or information including your resume/CVs in connection with any employment application;
    13. you enter into any agreement with us or provide any other documentation or information to us; and
    14. you submit your personal data to use for any other purposes or reasons.
  • Personal data provided by others. Depending on your relationship with us, we may also collect your personal data from third party sources, including:
    1. our business partners, such as third parties providing services to us;
    2. from your referees, educational institutions or previous employers (if you have applied to us for a job);
    3. your family members or friends who provide your personal data to us on your behalf; and/or
    4. public agencies or other public sources.
  • Our platforms may also contain or involve certain technologies that automate the collection of data (including personal data). These technologies include cookies, web beacons and web analytics. If you do not wish to have your data collected through such technologies you may disable the operation of these technologies on your devices (where possible), or you may refrain from using our platforms.
5. PURPOSES FOR COLLECTION, USE OR DISCLOSURE OF YOUR PERSONAL DATA
  • General purposes. Generally, we collect, use or disclose your personal data for the following purposes:
    1. managing your relationship with us;
    2. authenticating, operating and managing your user accounts on our platforms;
    3. facilitating your use of our platforms and services;
    4. carrying out a transaction with you or on your behalf, including processing your order, and processing your payment;
    5. providing and maintaining our platforms and services, including monitoring usage of our platforms and services;
    6. providing you with the services that you have requested for;
    7. to allow interaction between you and other users of our platforms (depending on your account settings);
    8. resolving disputes;
    9. to assist you with your enquiries, and respond to your feedback, complaints and requests;
    10. security purposes, e.g. detecting, preventing and addressing security and technical issues related to our platforms and services;
    11. conducting data analytics to enable us to improve our platforms and services; and
    12. any other reasonable purposes related to the aforesaid.
  • Business purposes. We may also use your personal data for purposes connected or relevant to our business, such as:
    1. complying with our legal obligations and requirements, laws and regulations, internal policies and procedures;
    2. enforcing contractual terms and conditions, and legal obligations owed to us, or responding to complaints, litigation or investigations concerning us;
    3. auditing, accounting, risk management and record keeping;
    4. protecting our rights and interests and those of our users and customers;
    5. preventing and investigating possible misuse of our platforms and services;
    6. carrying out research, planning and statistical analysis, including development of new products and services or evaluation and improvement of our existing products and services;
    7. facilitating business asset transactions;
    8. administrative purposes, including finance, IT and HR purposes, quality assurance and staff training;
    9. managing and engaging third parties or data processors that provide services to us, e.g. IT services, data analytics, messaging marketing, and other professional services; and
    10. any other reasonable purposes related to the aforesaid.
  • Marketing purposes. If you have provided us with your consent, we may use your personal data for the purposes of marketing our products and services and those of our strategic partners and business associates for marketing and communication purposes. e.g. informing you of our latest programmes, events, activities, special offers and promotions. In order for us to market products and services which are of special interest and relevance to you, we may analyse and rely on your overall interaction with us (such as but not limited to your past usage of our platforms, your participation in promotions or events and your interactions with us).
  • Additional purposes. We will only collect, use, disclose and process your personal data for the above purposes and purposes for which you have consented. In certain situations, we may use your personal data for legitimate purposes, which are not incompatible with the original purposes for which you have provided the personal data. If we wish to use your personal data for a purpose unrelated to what you have provided your personal data to us for, we will notify you and seek your consent.
  • Uses permitted under applicable laws. We may also collect, use, disclose and process your personal data for other purposes, without your knowledge or consent, where this is required or permitted by law.
  • Contacting you. When using your personal data to contact you for the above purposes, we may contact you via regular mail, fax, e-mail, SMS, telephone or any other means.We will not contact you for marketing purposes unless with your consent, or we are exempted by applicable law from having to obtain consent. When contacting you for marketing purposes, we will not contact you through your telephone number, unless you have specifically consented to such a mode of communication. If you do not wish to receive any communication or information from us, or wish to restrict the manner by which we may contact or send you information, you may contact us.
6. DISCLOSURE OF PERSONAL DATA
  • We will not sell, rent or trade your personal data to third parties.
  • Consent for disclosure to others. If you have consented to our disclosure of your personal data to our related entities, strategic business partners and associates, we may disclose your personal data to them. They will use your personal data only for the purposes you have consented to.
  • Disclosure to service providers. You agree that we may disclose or share your personal data with third parties such as:
    1. service providers and data processors working on our behalf and providing services to us such as accounting, billing, hosting and maintenance services, analysis services, e-mail message services, delivery services, handling of payment transactions, marketing etc; and
    2. our consultants and professional advisors (such as accountants, lawyers, auditors).
  • Other permitted disclosure. We may disclose your personal data to regulatory authorities, statutory bodies or public agencies for the purposes of complying with their respective requirements, policies and directives.
  • Our platforms may have the functionalities to allow you to share your personal data or personal data of anyone other than yourself with third parties such as other users of our platforms. You are responsible for your choice(s) and are deemed to have provided consent for any sharing of any such personal data in the manner provided by our platforms.
7. CROSS-JURISDICTIONAL TRANSFERS
  • You fully understand and unambiguously consent that we may transfer your personal data in connection with the purposes described in paragraph 5 above or as notified to you:
    1. from the jurisdiction where it is collected (or where you are located) to any other jurisdictions that we operate in; and
    2. to third parties in other jurisdictions.
  • Protection of your personal data. We are committed to safeguarding your personal data when it is transferred across jurisdictions. Where we transfer your personal data across jurisdictions, we will ensure that your personal data is treated securely in accordance with this Privacy Policy and applicable laws regardless of the jurisdictions they are transferred to. For example, we may enter into legally enforceable agreements with the recipients to protect your personal data. You may obtain details of these safeguards by contacting us.
8. PROTECTION OF PERSONAL DATA
  • We will take reasonable precautions to safeguard your personal data. While reasonable precautions will be taken to ensure that the information you provide is protected against unauthorised or unintended access, we cannot be held responsible for unauthorised or unintended access that is beyond our control, such as hacking or cybercrimes. We do not guarantee that our platforms are invulnerable to security breaches, or that your use of our platforms is safe and protected from viruses, worms, Trojan horses, and other vulnerabilities. We also do not guarantee the security of data that you send to us electronically. Sending such data is at your own risk.
9. RETENTION OF PERSONAL DATA
  • Period of retention. We will keep your personal data for so long as is necessary to fulfil the purposes we collected it for, and to satisfy our business and/or legal purposes including data analytics, audit, accounting or reporting purposes. How long we keep your personal data depends on the nature of the data, e.g. we keep personal data for at least the duration of the limitation period for bringing claims if the personal data may be required to commence or defend legal proceedings. Some information may also be retained for longer, e.g. where we are required to do so by law, or need to retain it for the purposes of litigation.
  • Anonymised data. In some circumstances we may anonymise your personal data so that it can no longer be associated with you, in which case we are entitled to retain and use such data without restriction, including for data analytics.
10. COOKIES
  • Cookies are small text files which are set by a website or application operator so that your browser or device may be recognised. Cookies do not capture information which would personally identify you, but the information collected may be used to assist us in analysing the usage of our platforms and to improve your online experience with us.
  • We may make use of cookies on our platforms to store and track information such as the number of users and their frequency of use, profiles of users and their online preferences. We primarily use cookies that are considered mandatory or technically necessary to provide our platforms and their core functionalities to you (e.g., cookies that store your log-in information or remember other settings, so that you do not have to re-enter them each time you return to our platforms). Should our use of cookies change in the future, we will update this Privacy Policy and notify you appropriately before such use (including obtaining your consent, as applicable).
  • We do not use cookies to retrieve information from your computer or device for purposes that are unrelated to our platforms or your interaction with our platforms.
  • Most web browsers allow some control over the placing of cookies on your device through your browser settings. We support the “Do Not Track” setting provided by most web browsers, which allows you to opt-out of your online behaviour being tracked while visiting our platforms. Our platforms will place cookies on your device when you visit any page on our platforms unless you have adjusted your browser settings to not accept cookies.
  • Third parties may place cookies on your device when you view advertisements — including our advertisements — on their websites, services, or applications. These cookies are governed by their respective company privacy policies. You should read the privacy statements and cookie policies of the third party websites, services, or applications so you can understand how they may collect, use, and share your information.
  • You can manage cookies settings on your computer, including stopping, restricting or purging them from your browser by adjusting your web browser preferences. The 'Help' feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and when cookies will expire.  If you “turn off,” purge, or disable cookies, you may not be able to use all of the features, functions, or services available on our platforms.
11. OTHER TECHNOLOGIES USED IN ADVERTISING
  • We may also use other technologies which perform similar functions to cookies for advertising purposes. For example, we may link the identifier used for advertising on mobile applications to an advertising cookie on the same device in order to coordinate ads across your mobile apps and mobile browser. To opt out of personalized ads in apps on your mobile device, follow the instructions below.
    For iOS - https://support.apple.com/en-us/HT202074.
    For Android - https://support.google.com/ads/answer/2662922?hl=en.
12. LINKS TO OTHER WEBSITES
  • Our platforms may contain links to other websites which are not owned or maintained by us. These links are provided only for your convenience. This Privacy Policy only applies to our platforms. When visiting these third party websites, you should read their privacy policies.
13. YOUR RIGHTS
  • Depending on the laws applicable to you, you may enjoy certain rights at law in relation to your personal data that we hold or control. Such rights may include:
    1. Access: you may ask us if we hold your personal data and, if we are, you can request access to your personal data. This enables you to receive a copy of and information on the personal data we hold about you.
    2. Correction: you may request that any incomplete or inaccurate personal data we hold about you is corrected.
    3. Withdrawal of consent: you may withdraw consent for our use of your personal data.
  • If you are resident in the European Union, you may also enjoy certain rights, including:
    1. Erasure: you may ask us to delete or remove personal data that we hold about you in certain circumstances.
    2. Restriction: you may withdraw consent for our use of your personal data, or ask us to suspend the processing of certain of your personal data about you, for example if you want us to establish its accuracy.
    3. Portability: you may request the transfer of certain of your personal data to another party under certain conditions.
    4. Objection: where we are processing your personal data based on a legitimate interest (or those of a third party) you may object to processing on this ground.
  • Exercising your rights. If you wish to make exercise the rights available to you at law, you may contact us to do so. We may require that you submit certain forms, provide certain information (including to verify your identity) to process your request. Where permitted by law, we may also charge you a fee to process your request. If a fee is to be charged, we will inform you of the amount beforehand and respond to your request after payment is received.
  • Limitations. We may be permitted under applicable laws to refuse your request to exercise your rights, for example, we may refuse a request for erasure where the personal data is required for in connection with claims. We may also refuse a request if you are seeking to exercise rights not available to you under applicable law.
14. CONTACT US
  • Contact Data Protection Officer. If you wish to withdraw any consent you have given us at anytime, or if you wish to correct or have access to your personal data held by us, or if you do not accept any amendment to this Privacy Policy, please contact our Data Protection Officer:
    1. Name : Privacy Care
    2. Telephone : +65 65323262
    3. Email :privacycare@onedash.com
BACK
CONTACT US
Select features you need to succeed
Creative
Interactive
Give your clients a new, in depth
experience with the options to view,
explore, interact and hyperlink via
video content.
$99 / month
Onedash Messenger App
Branching via video and audio
3 GB allocation of space
Product sync
Hotspots: static, dynamic and linked
Shoppable video
Editable overlays
Video analytics
Tracking and AI based recognition
Product analytics
Сhoice of player representation
Support service
Commerce
Onedash MESSENGER App
Product proposal directly via messenger,
what could be better!
$0 / month
Direct messages and proposals
Live streaming with proposals
* Available only for approved vendorsContact Us
Client contact list importation / creation
Online product sync via OneDash(board)
SHOPPABLE VIDEO EDITOR+
Onedash MESSENGER App
Full suite of of interactive tools that
we provide to communicate, analyze and
interact with your clients and media viewers.
$189 / month
Onedash Messenger App
Branching via video and audio
Video editor with 3 GB of storage
Product sync
Hotspots: static, dynamic and linked
Shoppable video
Editable overlays
Video analytics
Tracking and AI based recognition
Product analytics
Choice of player templates
Agency
Get more control with administrative
and team features. Inclusive of all the
OneDash tools.
* This option does not include the social shopping or shoppable messenger features.
$1599 / month
All Shopable features
3 Administrative positions
Enterprise
Custom features for complex customer
business needs including white labeling.
CONTACT US
Video Revolution
We give media owners, advertisers and creators the tools to deploy
beautiful, interactive video across multiple platforms.
GET STARTED FREE TRIAL
How It Works
Choose your video, add hot spots, calls to action, or direct to commerce tools. Fully customize your content. No coding required.
WHY VIDEO?
As video continues to grow in popularity amongst both brands and consumers, going interactive is the powerful next-step in content evolution.
87%
87% of all internet traffic will be video based by 2020.*
* According to the leading statistical network, Nielsen.
95%
95% of users agree that information disseminated through video is more powerful in converting to sales.
37%
Product pages with videos see 37% more add-to-cart conversions than pages without video.
60%
60% of consumers would rather watch a product video than read a product description.
58%
58% of consumers think companies with product video can be trusted.
EXPERIENCE
You will be up and running in minutes. Our user-friendly dash and templates couldn’t be easier to use.
Interactive
Interactivity increases engagement for all types
of video and can deliver more content in less time.
Shoppable
Perfect for retail. Products are displayed in the sidebar on mobile
and desktop-friendly formats for immediate shoppable videos.
Branching (Video / Audio)
Branching is a great way to let your viewers make choices about
the content and products they want to see.

Change soundtracks, shift content direction and deliver preferred
information across video segments.
INDUSTRIES
We have templates for specific industries but if you need a customized solution just let us know
E-commerce
For fashion brands and retailers, OneDash offers our suite of proprietary e-commerce tools that deliver the engagement to drive sales.
Advertising agencies
Help your clients distribute more information to their audience via interactive or shoppable video solutions as a service. Shoppable interactive video has proven to increase sales by over 30% with informative interactive video having more than an 85% increased viewership. Your clients will reap the benefits and insights that take their campaigns to new heights.
Recruitment
The power and efficiency of video has never been more relevant for the recruitment sector. Corporate videos to showcase your company with interactive features that deliver more insight into your company culture and employees or as a prospective employee who wants to send more insights as to who you are as an individual. Use the power of interactive video to create interesting scenarios via branching to see if prospects can solve problems and fit into the company culture. No limits and all the benefits.
Automotive
Digital storytelling has enabled new opportunities for all sorts of content creators. The automotive industry is no exception, when using the power of storytelling to build brand relationships and market products directly to consumers.
Sport
Your fan's relationship with their teams is now far more engaging. They want to be fully immersed and part of the event, even from the comfort of their own homes. Check out how OneDash sports suite can help drive their ambitions.
Education
Interactive education can deliver more memorable packets of information. Video-based learning in the classroom, or out, will be more engaging and fun. Pre- recorded or live, interactive educational materials can achieve greater outcomes.
Blogs
Got a Blog/Vlog? Add our interactive WordPress plugin to your site and take content to a whole new level. Distribute far more information, collect user data and surveys on behalf of your site or clients. Selling on your blog/vlog? Make your content shoppable, no restrictions and all the freedom.
HARDWARE PLATFORMS
Anywhere, everywhere and everyone
Engage on All Sizes of Screens
Engage on All Sizes of Screens OneDash supports one of the only interactive mobile SDK’s for video that delivers a seamless mobile experience with rugged reliability. Available and easy to use on any hardware device, we aim to deliver efficient and enjoyable content experiences no matter where the consumer is.
TRY NOW!
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COMPETITIVE ADVANTAGE
We have templates for specific industries but
if you need something custom just say so:
Advanced Analytics
Measure engagement and get instant feedback with OneDash statistics - our unique analytics engine for video. Beyond a generic view-rate , we deliver the experience of every viewer. This feedback enables you to improve your content, to understand your audience and achieve better ROI. Interactions analytics | Video analytics | Product analytics. You will see which parts of your content are trending as they happen. The real-time data can give you detailed sales analysis. We track user interactions across all digital media, it will help you gain deeper insights into your demographics to enhance your future content creation.
Email Delivery Manager
Email is still very much part of the greater marketing landscape. Using the OneDash EDM creator, you can continue engaging directly with your current client base. Delivering wonderful interactive teasers to bring them closer to your brand. You don’t need a third party list service! Create, select your list and send messages all from one dashboard.
Artificial Intelligence
Use the power of computer vision and deep learning AI to make your visual content interactive. Real time object recognition. * Real time object tracking. AI based recommendations and suggestions.

*Real time object recognition requires preloaded static images for consistency and to avoid errors. This system is specifically tailored for the Fashion Retail market at this time and we are working on many other exciting subject packets
Experience Customization
  • Manual / AI based recognition - Different player representation capabilities
  • Hotspot button customization - Static / Dynamic hotspot button
  • Audio branching
  • Video storytelling branching(with Loop, Back and Forth)
  • Visual customizations
Messenger Commerce
Omnichannel marketing brings all your sales channels together. Combined data streams easily deliver a strategic view of your marketing efforts. This enables a more holistic approach to marketing and fosters a collaborative culture in your marketing department. Precisely track customer behavior and see which channels buyers are interacting with before they make a purchase. Better allocate your marketing budget to reduce costs. Omnichannel communication improves buyer behavior analysis, helps identify the best way to meet customer needs and predict inventory requirements. Providing a better customer experience to increase customer loyalty.
Integrations
OneDash is deeply integrated with Shopify to deliver the video interactive experience to your Shopify stores. That starts with easy to use Shopify integration that syncs with any of your existing products and customer orders. We are working on integration tools with:
  • Shopify
  • BigCommerce
  • Wordpress
and many more...
INTERESTED IN LEARNING MORE?